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Business Sense Workshop: A Remarkable Customer Experience Doesn't Happen By Accident

Tuesday, January 19, 2021
11:00 AM - 12:00 PM

GoToMeeting

You only have seven seconds to make a first impression. The connection between your employee and your customer is crucial. Your employee's first impression is either a shining moment in which a prospect decides to become a customer, or not. This first interaction could be via phone, email, or a face-to-face conversation. Regardless of the initial connection point, this is the moment of truth. Many businesses haven’t put in the time and efforts required to design a remarkable customer experience, and in return, are not capitalizing on potential profits.

Join Nathan Schock, co-founder and president of FiveFour, to discuss employee and customer experience. It’s not simple, but it’s attainable. And it doesn't happen by accident.

Cost: $10
Register Now! | RSVP Now! | Add to Outlook/Calendar

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